From Stuck to Wise in Navigating Disagreement & Challenge
As a certified mediator and mediation trainer, organizations and individuals bring me in to:
– Mediate conflicts between two people with structured tools
– Coach & Train individuals and teams with self-mediation and third-party mediation tools
– Develop understanding and self-awareness in conflict behaviors
Conflict is an inevitable part of life and work. My vision is that through constructive conflict tools, self-awareness and coaching, we can have more harmonious, aligned and innovative teams and leadership.
The high cost of conflict is quantifiable but often hidden from the P&L sheet. It consumes management and HR intervention time, increases errors, and destroys reputations. Critically, it erodes trust.
Plus, there are the opportunity costs of conflict derailing your people bringing their talent to the table. Consider the impaired decisions and general effectiveness that result from impaired relationships and dynamics, or lost innovation from derailed communication.
The goal is not to eliminate conflict, but to build the capability to address it productively and even leverage it for better outcomes. Constructive conflict skills are associated with increased innovation, higher team effectiveness and ultimately, better performance.
When you have tools and the self-awareness as a team, you can transform your relationship with conflict. When you co-create the norms that allow constructive dialogue to thrive, you unleash a whole new level of effectiveness.
Same people, new behaviors – consistently applied – way better outcomes.
I create both bespoke training and coaching solutions for individuals and teams.
Some of my offerings include:
Mediation
Bring me in to facilitate a constructive mediation conversation between two people in your organization.
Successful Coaching Conversations
Ideal for Teams. Participants learn a tool for engaging others in productive conflict resolution, and learn how their own conflict responses influence outcomes.
Third-Party
Mediation Training
Ideal for Leaders and HR. Develops the skills required to resolve conflict between others. Participants learn a structured mediation process that supports collaborative resolution.
